HELP FOR ALL BLUE TIGER BLUETOOTH PRODUCTS

Q: Basic Usage and Pairing Instructions

How to Set Up Your Black Box Using Recommended Settings - FIVE EASY STEPS

The Black Box offers many useful features and customizable settings.  This guide will help you set up your Black Box the Blue Tiger recommended way, which should give most users the best experience.

Remember to follow these five steps the first time you set up your camera, or anytime after pressing the reset button located above the charging port.


Step 1 of 5 - Set Up Your Date and Time

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Step 2 of 5 - Set the Record Loop Time

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Step 3 of 5 - Set the GSensor Sensitivity

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Step 4 of 5 - Turn Off Motion Detection

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Step 5 of 5 - Set Your LCD to Auto-OFF

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That's it! Once you have completed these five steps, you are ready to roll. If you have additional questions, be sure to check your user manual or other articles on this website for more information. And of course, we are always available to help from 9am-6pm CST Monday through Saturday at 1-800-935-1165.

 


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Q: How to Install the microSD Memory Card

Before beginning, make sure that your camera is turned completely off.  Inserting or removing the memory card while the camera is on could permanently damage the memory card or the Blue Tiger Black Box and will void your warranty.


Micro SD Memory card placement


The memory card's copper connection plates should be facing the same direction as the preview screen and will be inserted first. Press the card in firmly, but gently, until it clicks into place. When correctly inserted, the edge of the memory card will be flush with the camera housing.

 


Q: Explanation of On Screen Icons

 

Below you will find a diagram detailing what the various screen icons mean on your video preview screen while in record mode.

One indicator not pictured is the red Memory Card icon with the "F" in the center.  If you see this icon, it means that your memory card is full and needs to be reformatted. Instructions can be found here.

 


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Q: Basic Camera Navigation

Navigating Your Black Box

The Black Box is designed to be simple to use, however, it can be confusing for some without a basic understanding of the way the Black Box navigation is designed. 

The Black Box has three modes.  These modes include video record mode, still photo mode, and playback mode.  The buttons on the Black Box will change their function slightly depending on what mode the camera is in.

For this discussion, video and still photo mode will be categorized together because the button functions do not change.  However, when navigating a menu, the buttons do change functions, so we have added one more diagram for detail of menu navigation.  

Below you will find breakdowns of the buttons' varying functions for each camera mode.


Video/Still Photo Mode

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Playback Mode

Important Note:

The Black Box stores all video and picture files in a file system based on the date the files were created.  So, the first screen of the playback menu will the year folders. After selecting the year folder, the next screen will have the month, and so on. Once you have entered into the day folder, you will be viewing the videos or pictures themselves and you can view those files directly on the camera or on a television by connecting the included HDMI cable.

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Q: Black Box Menu Options Explained

Below you will find a detailed listing of all of the Black Box video recording menu options.  As most of these options are repeated for still photo mode, we will only be posting this information one time for both modes.

 

Menu Options

 

1. Movie Size - Allows you to change the video recording resolution. Higher resolution takes up more space on your memory card, but produces a higher quality video. The highest resolution is 1920x1080, which is commonly referred to as 1080p.


2. Audio Recording - Allows you to turn on or off the audio recording feature of the camera. If you do not wish to have your voice or other audio recorded while running the camera, turn this setting to off.


3. Volume - Turn up or down the audio recording volume with this option. If the audio on your video recordings is too quiet, then increase the value under the Volume menu.


4. Motion Detection - By default, this option should be set to "OFF." Turning on motion detection will cause the camera to attempt to detect motion based on what the camera is seeing. If motion is detected, the camera will begin recording a new video clip. Once that clip is finished recording, the camera will stop recording until is detects motion again. Because of the added workload this adds to the camera, we don't recommend using this feature while driving. Instead, turn motion detection "OFF" and the camera will continuously record on a loop until you turn it off, or stop it manually.


5. FPS - This option allows you to change the amount of "Frames Per Second" that the camera is recording. Decreasing the FPS to 24 will shrink the size of each video clip by about 15%, but will also decrease the video quality slightly. However, most major films are recorded at 24 FPS, and so, most users will not notice a difference.


6. Record Time - This option will allow you to modify the length of your video record clips. We recommend two minutes, because this file size is easier for the Black Box to erase once the memory card becomes full, and requires less space in cases where the G-Sensor is activated and the file becomes locked. Changing this setting to "OFF" will cause the camera to record one single video file that will record until the user stops the recording, or the memory becomes full. We do not recommend turning this setting to "OFF" under normal conditions.


7. LCD Backlight - Deactivate your preview screen after the set number of seconds under this menu. By using this feature, you will extend the life of your camera, reduce the occurences of camera freezing up due to heat, and reduce the amount of distraction caused by the preview screen running while you are operating your vehicle. We recommend setting this to 30 seconds.


8. Date Stamp - You may deactivate the date and time stamp so that it does not show up on your video recording with this option. This is not the menu option that allows you to change the date and time setting for the camera.


9. GSENSOR - This menu option allows you to change the sensitivity of the built-in G-Sensor, or shock sensor. This sensor is designed to monitor for collisions. When activated, a small padlock icon will appear on the left side of the screen and the current video clip that is recording will become locked and unable to be looped over or even manually deleted (except by formatting the memory card). If you are in a vehicle that does not have a smooth ride, such as a large truck or semi, we recommend changing this setting to low or very low in order to reduce the occurrences of the G-Sensor activating unnecessarily.


10. Auto Off - This setting allows you to set the camera to automatically turn off after the set number of minutes have passed while the camera has not been recording or has not had a button pressed.


11. Date and Time - Here is the menu option for setting your date and time. To scroll between fields, set the value for each field and then press the "OK" button to confirm and move to the next field.


12. Language - Allows you to change the menu language.


13. Light Frequency - This setting allows the camera recording to match up with the external light sources in the environment in which the camera is operating. In the United States, our lights are set to a 60 hz refresh rate, meaning that our electrical currents power our lights at a rate of 60 hz. While you may not experience much of a difference, this setting should be left to 60 hz when using in the US, but may need to be changed when operating in other countries. Keep in mind, this setting is really only important when using the camera indoors.


14. Restore Default - This option will allow you to restore the factory default settings for the camera. If you use this option, please refer to our recommended settings guide to reset your recording options as we have modified our recommendations post production.


15. Version - This menu option displays the firmware and menu version for the camera. You will probably never need this information unless it is requested by customer support.

 

Q: HELP! My camera is frozen and it won't wake up!

 

Black/Blank Screen, Locked Camera, or "What to Do When Nothing Else Seems to Work"


 

If your camera screen is gray, but the camera is on, or if you are unable to turn the camera on or off, then chances are good that all you need is a reboot.

Check out the picture below to locate the reset button, give it a press using a very small ____________, and you'll be back up and running in no time.

(We recommend paper clips, safety pins, or anything else that will fit)

Keep in mind, just like any computer, from time to time the Black Box may need to be reset.  If your camera starts acting up, a simple reboot may be the best way to get it back in line.  And if you do perform a reset, don't forget to go through the five recommended steps for first time operation, located here.

 


Reset Button

 


Q: Formatting the Memory Card

If you are seeing a red square with an "F" in the middle on your camera preview screen, a memory card format will be required to free up used space.

Your camera is designed to loop recording data.  This means that once the memory becomes full, it will automatically delete old video clips and write new clips.  However, if your G-Sensor has locked too many video files, the camera will not be able to continue writing until you have formatted the card. 

 

To format your card, follow the instructions below:

1. Enter the Playback Menu - From the video screen, which is the first screen you see when you turn on the camera, press the mode button twice.

2. Open the File Delete Menu - While in the playback menu, press the menu button to open the file deletion menu.  

3. Scroll to "Format Memory" - Once selected, press the "OK" button located on the top of the camera and press "Yes" to confirm.

 


Tips

Formatting the memory may also assist in getting the camera back in good working order in cases of frequent locking.

If your memory card is displaying the red "F" on the screen on a regular basis, requiring you to format the memory card, you may want to turn down your camera's G-Sensor sensitivity.