Give Us a Call…

We just launched our new website design, and will be launching an improved online warranty claim and approval system very soon. In the meantime, please give our friendly Texas based customer support team a call for all warranty claims and information.

 

Lifetime Blue Tiger Promise

It’s our “No Ask, Hassle Free Insurance Policy.” As long as you own a Blue Tiger Drive Series Headset we will insure it for life!

Claim Procedures:

– You own a Genuine Blue Tiger Drive Series Headset
– Pay Your Deductible
– We Ship You a Brand New Headset!
– You ship us back the old one

Unlike an insurance carrier we do not charge you premiums. Lifetime Replacement claims have no limitations on product damage, proof of purchase, registration, or date of purchase. All claims are handled on an expedited basis, meaning your replacement product will be shipped to you with in 24 hours of your claim being processed.

Deductible Information:

$39.99: Deluxe and Pro Headsets + S&H $10.00

$59.99: Elite Headsets + S&H $10.00

$64.99: Dual Elite Headset + S&H $10.00

*After the claim is processed, your replacement headset will be shipped right away, using USPS Priority Mail (2-3 day to US addresses). Upon receiving your replacement unit, we ask you return your broken unit to the Blue Tiger Fulfillment Center. The original product functions as your proof of eligibility for a Lifetime Replacement. Blue Tiger does not refurbish headsets and does not send out used equipment, either for sale or exchange.

Available Toll Free, Monday – Friday, 9AM – 5PM CST.

1-800-935-1165